Retail Market Call

Market Participants (MPs) may request an ad hoc retail market conference call by contacting the chair and/or vice-chair of the Retail Market Subcommittee (RMS). RMS leadership will contact ERCOT Client Services who will announce the call via a market Notice to the Retail Market Call (RMC) email distribution list. MPs interested in receiving ad hoc retail market conference call announcements should subscribe to the RMC distribution list Opens new browser window. Topics of discussion for the ad hoc call might include but are not limited to:

  1. Transaction and system processing updates (i.e. processing statistics; slow, late or large volumes);

  2. Outage Notifications (i.e. planned/unplanned system Outages or maintenance updates); and

  3. Any issues affecting more than one (1) Competitive Retailer (CR) or the entire market (i.e., re-bill efforts, synchronization).